Refund policy

Damages and issues

Please inspect your cookie order as soon as it has been received, and contact us within 24 hours of receipt if the item is defective or damaged so that we can evaluate the issue and make it right. If this is the case, please contact us at rachael@oh-sugar.com.au. 

Refunds

We do not refund yet will always endeavor to ensure you are happy with your purchase. For any enquiries, please email rachael@oh-sugar.com.au